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商品編號： H07BRB 出版日期： 2022/11/09 作者姓名： George, Bill 商品類別： General management 商品規格： 再版日期： 地域： 產業： 個案年度： -
商品敘述：
Covid-19 put the world''s focus, briefly, on frontline workers. But they are still not being treated as essential by corporate leadership. The author suggests two changes, one symbolic and one practical, to fix this. First, companies should flip their org charts, putting frontline workers at the top. That will underscore their importance and clarify that executives exist to serve and coach their employees, not to control them. Second, CEOs need to commit to spending more time on the front lines. If they spend 30% of their time with frontline workers, they''ll better understand the needs of both customers and employees and will be better able to lead their companies.
涵蓋領域：
Business and society;Leadership;Labor
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