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			|  |  | Pink Dolphin: Look Pa, No Males! Hong Kong''s Females-Only Swimming Academy Seeks to Foster an Inclusive Swimming Community> | 
| Ng, Frank;Yiu, Daphne W;Lim, Thomas 
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| Case | 231SMU | 
| 2025/09/02 | 4p | 
| Bibi Tayyaba and Rachel Leung co-founded Pink Dolphin, a pioneering initiative in Hong Kong aimed at providing a safe and inclusive environment for female swimming learners, particularly those from ethnic minority (EM) groups who have modesty concerns on account of their religious beliefs. The swimming academy offered swimming lessons at various levels, as well as water therapy sessions, catering to females of all ages, ethnicities, and religious .....more
 
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			|  |  | Thought Leader Interview: Karthik Ramanna> | 
| Ramanna, Karthik;Hendrie, Brett 
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| Case | ROT522 | 
| 2025/09/01 | 4p | 
| We have lived through periods of conflict and outrage before, but the current era is different, according to Karthik Ramanna, one of the world''s leading experts on sustainable economies and the author of The Age of Outrage. In a wide-ranging interview, he describes the three characteristics that make these times different and more complex than the past: fear of the future, lack of trust in our institutions and a growing propensity for ''othering''. .....more
 
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			|  |  | The Resilient Business Model: Lessons From Deep Tech> | 
| Erzurumlu, Sinan;Bhaskaran, Sreekumar;Ramachandran, Karthik 
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| Case | ROT523 | 
| 2025/09/01 | 5p | 
| Only one-third of businesses created a decade ago are still operating today. This statistic stresses the shortcomings of traditional management approaches that  prioritize short-term shareholder value and efficiency while neglecting the need for a long-term perspective and an ability to manage risks. The authors argue that business models in the deep tech industry have figured this out and exemplify resilience in three key ways: by absorbing shocks, .....more
 
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			|  |  | How to Get Along With Anyone: Learn to Identify Peoples'' Triggers> | 
| Eliot, John;Guinn, Jim 
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| Case | ROT524 | 
| 2025/09/01 | 6p | 
| On a daily basis, we face no shortage of potentially exasperating interpersonal clashes. Some may be ripple effects of our own doing. Or, we may be innocent bystanders roped into a mess. No matter the origin, these conflicts can elicit confusion, ire - and a sense that we lack control over certain areas of our life. What if there were an efficient way to reliably turn the tables in our favour? The authors argue that there is. The present a framework .....more
 
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			|  |  | Inspiring Wise Decisions: Addressing the Leader Silencing Effect> | 
| Galinsky, Adam 
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| Case | ROT525 | 
| 2025/09/01 | 5p | 
| Making informed decisions in today''s complex environment is a challenge, because it demands access to all available information. In organizations, people sometimes actively hide or hoard information, while others may not recognize its relevance. But the author argues that something else is the key driver of missing information: fear. In his research, he has found that the words and behaviour of leaders loom large in the minds of employees .....more
 
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			|  |  | Redesigning Value: The Business Model Bind> | 
| Dunne, David;Ferguson, Chris;Korre, Paolo 
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| Case | ROT526 | 
| 2025/09/01 | 5p | 
| This article looks at the difference between value extraction and value creation. In the value-extraction model of business, efficiency is king. Leaders are obsessed with measuring everything according to its contribution to the bottom line, and users are often dehumanized.Meanwhile, designers focus on value creation. What matters first is understanding people and systems, then creating something of value. Nothing is taken for granted, and everything .....more
 
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			|  |  | Fear of Missing Out: Deconstructing FOMO> | 
| Chan, Cindy;Rifkin,  Jacqueline;Kahn, Barbara 
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| Case | ROT527 | 
| 2025/09/01 | 5p | 
| In a world where social media has taken the fear of missing out (''FOMO'') to new heights, understanding why and when it is most likely to occur are increasingly important for people''s well-being. The authors summarize their research, which found that FOMO is not the result from regretting missing a pleasurable experience, envying others having fun, or feeling ostracized in some way. Rather, it stems from perceived missed .....more
 
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			|  |  | Developing Behaviourally-Informed Executives> | 
| Young, Scott;Vaidyanathan, Rajiv;Mailer, William 
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| Case | ROT528 | 
| 2025/09/01 | 5p | 
| In this article, the authors explore the core premise and potential of Behavioural Science: That leaders who ground themselves in understanding how people actually make decisions in practice will be able to develop better products, services, policies and procedures. This will provide their organizations a competitive advantage, both in the marketplace with customers - and in managing their employees and internal teams. They explore the concept of .....more
 
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			|  |  | Moments of Impact: The Value of Strategic Conversations> | 
| Kay Solomon, Lisa 
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| Case | ROT529 | 
| 2025/09/01 | 5p | 
| In recent years, the modern world has been characterized by the term VUCA--volatile, uncertain, complex and ambiguous. The author argues that we are now experiencing ''VUCA on steroids,'' with no signs of slowing down. The pace and scale of disruption have intensified dramatically across every domain of business and society. From the promise and perils of accelerating technologies, to climate change and global pandemics, to polarization .....more
 
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			|  |  | Tourists Go Home!": Barcelonian Residents Seek to Deter Tourists from Overrunning City> | 
| Pepito, Nona;Lim, Thomas 
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| Case | 223SMU | 
| 2025/08/25 | 6p | 
| On Saturday, July 6, 2024, multiple local organisations in Barcelona, Spain mounted a protest to express their dissatisfaction with the degree to which overtourism in the city had resulted in unaffordable housing, congestion in public services, and the "touristification" of local businesses.  Students are asked to take on the role of Jaume Collboni, the Mayor of Barcelona City. In the wake of the protests, Collboni calls for an emergency .....more
 
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