Osmo quickly rose to become one of the top Edtech startups after it was launched by Pramod Sharma and Jerome Scholler in 2013. Their innovative toys employed artificial intelligence to combine physical and virtual playing. During the COVID-19 pandemic, their sales skyrocket as parents desperately search for solutions to engage their children in at-home learning. However, the founders struggle to keep their toys both educational and fun, and discover .....more

One of the hardest disciplines in business and in life is tearing down what you''ve built to build something better," writes the founder and former CEO of Qualtrics--among the hottest tech companies of the past decade. He explains how the company grew from a family start-up in Provo, Utah, to be acquired by SAP in January 2019 for $8 billion: "the largest private enterprise-software acquisition in history." At its IPO two years .....more

Vanir, a young community bank dedicated to serving small-business owners, prides itself on the personalized service it delivers to customers. That approach has helped it grow quickly, but now competitors are circling. A new system that uses algorithms to speed up decision-making is ready to go live, but employees are worried that it will destroy the bank''s special sauce. What should Vanir''s CEO do? This fictional case study by Leonard .....more

Popular notions about founders are often wrong, as demonstrated by five new books: "Amazon Unbound," by Brad Stone; "The Cult of We," by Eliot Brown and Maureen Farrell; "Tencent," by Wu Xiaobo; "Super Founders," by Ali Tamaseb; and "The New Builders," by Seth Levine and Elizabeth MacBride.

Vanir, a young community bank dedicated to serving small-business owners, prides itself on the personalized service it delivers to customers. That approach has helped it grow quickly, but now competitors are circling. A new system that uses algorithms to speed up decision-making is ready to go live, but employees are worried that it will destroy the bank''s special sauce. What should Vanir''s CEO do? This fictional case study by Leonard .....more

Vanir, a young community bank dedicated to serving small-business owners, prides itself on the personalized service it delivers to customers. That approach has helped it grow quickly, but now competitors are circling. A new system that uses algorithms to speed up decision-making is ready to go live, but employees are worried that it will destroy the bank''s special sauce. What should Vanir''s CEO do? This fictional case study by Leonard .....more

Group Business Services (GBS), a shared services organization predominantly based in India, provided support services to Koninklijke DSM NV (Royal DSM), a multinational corporation headquartered in the Netherlands, which produced nutrition- and health-related products. When the COVID-19 pandemic created a set of "new normal" circumstances for business organizations, GBS India, like many businesses, introduced remote working for all of its .....more

Coats, the largest thread maker in the world, transformed its business to digital colour measurement so that it could respond better to customer demand in the garment industry for rapid product cycles and more fragmented colour choices. Its embrace of digital colour measurement technologies enabled customers to drive ever shorter fulfilment cycles. But the company faced a monumental challenge in forecasting demand for the wide spectrum of colours .....more

Most companies are struggling to realize artificial intelligence''s potential to completely transform the way they do business. The problem is, they typically apply AI in a long list of discrete uses, an approach that doesn''t produce consequential change. Yet trying to overhaul the whole organization with AI all at once is simply too complicated to be practical. What''s the solution? Using AI to reimagine one entire core business .....more