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 CaseExecutive Decision-Making at Zola
作者姓名:Edmondson, Amy C.;Roberto, Michael A.
商品類型:Case商品編號:9-622-074
出版日期:2022/05/04商品頁數:17p

In April 2020, Rachel Jarrett, President and COO of wedding technology company Zola, called a meeting with the organization''s key decision-makers. The company had previously launched three business expansions: a vendor marketplace, a wedding apparel division, and a honeymoon-planning service. However, the March 2020 onset of COVID-19 had prompted many couples to delay or cancel their weddings, and it was unclear how long the pandemic would .....more

 CaseWashio (A): Laundry On Demand
作者姓名:Casadesus-Masanell, Ramon;Elterman, Karen
商品類型:Case商品編號:9-722-442
出版日期:2022/03/10商品頁數:30p

 

 SupplementWashio (B1): Pricing Considerations
作者姓名:Casadesus-Masanell, Ramon;Elterman, Karen
商品類型:Supplement商品編號:9-722-444
出版日期:2022/03/10商品頁數:8p

 

 SupplementWashio (B2): Cost Considerations
作者姓名:Casadesus-Masanell, Ramon;Elterman, Karen
商品類型:Supplement商品編號:9-722-445
出版日期:2022/03/10商品頁數:5p

 

 SupplementWashio (B3): Considering Vertical Integration
作者姓名:Casadesus-Masanell, Ramon;Elterman, Karen
商品類型:Supplement商品編號:9-722-446
出版日期:2022/03/10商品頁數:8p

 

 SupplementWashio (C): From Growth to Margin
作者姓名:Casadesus-Masanell, Ramon;Elterman, Karen
商品類型:Supplement商品編號:9-722-447
出版日期:2022/03/10商品頁數:17p

 

 SupplementWashio (D): Shutdown
作者姓名:Casadesus-Masanell, Ramon;Elterman, Karen
商品類型:Supplement商品編號:9-722-448
出版日期:2022/03/10商品頁數:5p

 

 CaseAbu Issa Holding: Navigating the Qatar Blockade
作者姓名:Egan, Mark;Abdel Aal, Youssef
商品類型:Case商品編號:9-222-063
出版日期:2022/03/01商品頁數:16p

The case follows Ashraf Abu Issa, CEO and chairman of Abu Issa Holding (AIH), as he contemplated the fate of his company''s regional expansion. AIH was a Qatari diversified holding company, whose primary business was luxury retailing and distribution. Abu Issa had set his company on a path of aggressive regional expansion since 2012, rapidly opening new stores in neighboring countries, most notably Saudi Arabia and the UAE. In July 2017, .....more

 CasesCustomer Experience in the Age of AI
作者姓名:Edelman, David C.;Abraham, Mark
商品類型:Cases商品編號:R2202H
出版日期:2022/03/01商品頁數:11p

Companies across all industries are putting personalization at the center of their enterprise strategies. For example, Home Depot, JPMorgan Chase, Starbucks, and Nike have publicly announced that personalized and seamless omnichannel experiences are at the core of their corporate strategy. We are now at the point where competitive advantage will be based on the ability to capture, analyze, and utilize personalized customer data at scale and on how .....more

 CasesA Better Way to Assess Managerial Performance
作者姓名:Desai, Mihir A.;Egan, Mark;Mayfield, E. Scott
商品類型:Cases商品編號:R2202K
出版日期:2022/03/01商品頁數:9p

Total shareholder return (TSR) has become the definitive metric for gauging performance. Unlike accounting measures such as revenue growth or earnings per share that reflect the past, TSR is based on share price and thus captures investor expectations of what will happen in the future, which is its chief attraction. The problem is that TSR conflates performance associated with strategy and operations with that arising from cash distributions (dividends .....more