PittaRosso, a traditional Italian shoe retailer, is implementing an AI system to provide pricing and promotion recommendations. The system allows them to implement changes that would affect both the top of funnel and bottom of funnel activities for the company: once the objective function was defined, they could plan the season and choose which products to markdown and by how much, which additional promotions to apply and when, and how much to spend .....more

Spreadsheet supplement to case 522046.

PagAmigo specializes in transactions for the public from cashiers'' windows located near the exit counters of supermarkets located mostly in the greater metropolitan area of a country in Latin America. These transactions included the payment of electricity, water, phone, and Internet bills, loan repayments, credit card payments and other banking transactions, the sending of remittances to relatives in foreign countries, the purchase of lottery .....more

The former Xerox CEO Ursula Burns, whose life journey began in a Manhattan tenement, is an outspoken champion of inclusive capitalism and racial equity--themes that animate her just-published memoir, "Where You Are Is Not Who You Are." In this conversation with HBR''s editor in chief, she talks about good leadership in a multistakeholder world, income inequality, battling an activist investor, how being both Black and female affected .....more

The former top editor of the Boston Globe and the Washington Post talks about the Globe''s investigation of the Catholic Church sex abuse scandal, attacks on the Post by President Trump, truth as a casualty of political polarization, and more.

In the summer of 2019, the Centre for Addiction and Mental Health (CAMH), Canada''s largest mental health teaching hospital, found itself at the centre of a high-profile media crisis after three patients absconded from care at its forensic mental health unit. The events had led to public concern from the community, the media, and the government, putting CAMH''s reputation at risk. Much of the concern manifested through stigmatizing .....more

By 2021, the mindfulness app wars reached their apex. Over 2,000 meditation apps were available to consumers, but two apps, Headspace and Calm, dominated the space, jointly holding about 70% of the total market. Headspace had established itself as the approachable educator for novice meditators. Headspace also invested heavily in athletics partnerships, business-to-business services, and in creating Headspace Health, which they hoped would gain FDA .....more

This package begins with "What the West Gets Wrong About China," by Rana Mitter and Elsbeth Johnson, which discusses three fundamental misconceptions: that economics and democracy are two sides of the same coin; that authoritarian political systems can''t be legitimate; and that the Chinese live, work, and invest like Westerners. "The Strategic Challenges of Decoupling," by J. Stewart Black and Allen J. Morrison, contains .....more

Spreadsheet supplement for cases 721440 and 721441.