Too much competition diminishes motivation and creativity.

In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not access high quality education or healthcare. They believed that with a faster, cheaper mode of transportation, they could democratize the world''s resources-bring the right people .....more

In 2016, Akira Fukabori and Kevin Kajitani, aeronautical engineers at All Nippon Airways Co., Ltd., began to wonder why, in a world of accelerating globalization and digital connectivity, those who lived in far-remote villages or impoverished urban areas could not access high quality education or healthcare. They believed that with a faster, cheaper mode of transportation, they could democratize the world''s resources-bring the right people .....more

Investors had lost confidence in Chinese smartphone maker Xiaomi. It was once one of the world''s most valuable private technology companies, valued at USD45bn after four years of operation. With Xiaomi, founder Lei Jun had created an internet company with an online business model that made tech-driven products with minimal margins. It focused on building value around the phone with products and services. Consumers quickly became fans. In .....more

Massachusetts General Brigham (MGB) Chief Innovation Officer Christopher Coburn had overseen a period of exciting transformation and growth in healthcare innovation at MGB. In November 2019, the health system was the largest recipient of National Institutes of Health (NIH) funding in the world. The Innovation Office sought to capitalize on that funding. Their team aimed to help the organization''s 3,505 Principal Investigators translate and .....more

Supplement to the (A) case that offers an assessment of the August 2019 Markopolos report on General Electric.

When members experience service failures, they get more upset than nonmembers. Here''s how to mitigate the damage. plus BLM and the fortunes of black entrepreneurs, how knowledge work has changed in the pandemic, and more.

Large digital multisided platforms (MSPs) such as Amazon, Alibaba, and Apple''s App Store have made it much easier for sellers to reach new customers, but as thousands of companies large and small have discovered, conducting business on them carries significant risks and costs. MSPs sometimes exploit sellers'' dependency on them in various subtle and not-so-subtle ways. They raise fees. They change their recommendation algorithms to .....more

The star of the 2018 Oscar-winning documentary "Free Solo" talks about how he prepares for climbs, the way he thinks about risk, and what''s next now that he has achieved his lifelong ambition to scale El Capitan.

Student spreadsheet supplement to case 120114