By 2021, streaming had become "the" way to consume music, revitalizing an industry that was seeing double digit growth rates for the first time since the 1990s. And with its 155 million paid subscribers and 355 million total users, Spotify was undisputedly the most popular music streaming service in the world - for the year of 2020, it posted record revenues of 7.88 billion. Yet, despite those numbers, in all its history, Spotify had never .....more

NTL is an Indian company that earns much of its revenues from exports. Its hedging activities had become increasingly sophisticated under a treasury that was incentivized to generate profits. As a rising rupee reduced NTL''s competitiveness in global markets, it has come to rely more and more on treasury income to remain profitable. NTL''s treasury under Thomas has responded to this challenge by embracing highly complex leveraged structured .....more

Set in July 2021, this case looks at several growth strategies under consideration at Brown Capital, the second-oldest Black-owned asset management firm in the U.S. Since its 1983 founding, Baltimore-based Brown Capital has specialized in small company growth equity-investing in small, publicly traded companies with outsized growth potential. But with its successful, domestic small company fund closed to new investors since 2013, and its international .....more

Since the emergence of digital technologies in the 1990s the music industry has been in a state of constant disruption. In a world where multiple media compete for the attention of individuals through multiple channels, the ways people all over the world are now creating, distributing, and consuming music seem to be more diverse than ever. This note describes the current state of the industry, the value chain, its actors (artists, music labels, distributors, .....more

Proxima Servicios is a company with a social orientation, recognized in 2017 among the 10% most sustainable B companies. It had the objective of improving the working conditions of workers with low qualifications and low salaries, through the provision of subcontracting services in the field of industrial cleaning and maintenance, by transforming the subcontracting work into supercontracting. Proxima sought to deliver a service of excellence and the .....more

The impact investing industry seeks to create a positive impact beyond financial returns. Nonprofits like Habitat for Humanity (Habitat), an organization involved in return-seeking investments alongside its charitable donation-based operations, face unique considerations to discover how to make social impact dollars go the furthest over time. In early 2020, Patrick Kelley, global vice president of the Terwilliger Center for Innovation in Shelter, .....more

This set comprises six exercises: in each, a team of students must shop online for products to solve a particular problem. Problems range from outfitting a new apartment quickly to purchasing food for a festival to choosing car insurance. Students will experience a customer journey as they navigate shopping websites.