In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for start-ups in the financial technology (fintech) sector in Dubai. The Fintech Hive has had successful partnerships with established banks like Emirates NBD and accelerated over 200 start-ups .....more

The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for the moral and ethical dilemmas they will face throughout their careers. Meaningful fiction challenges students intellectually and emotionally; it reveals the inner worlds of human players and enables learning that can be difficult to access through case studies, commentary, or reporting. Through .....more

Five questions to ask yourself as you develop as a manager.

Three skills to support your long-term professional development.

Subir Shukla, the Principal Coordinator in Ignus Pahal, was involved in improving education for marginalized children. After working for many years at the policy level and assisting various governments across Asia in improving the public education system, he realized that the lack of access to reading material in India was hampering the children''s ability to develop reading skills. In 2017 he decided to open Manan Publishing to cater to this .....more

Research shows that people with food-related allergies may be feeling excluded.

Spreadsheet supplement for case 123008.

This case provides a brief update (2019-2022) on the rise and fall of JUUL Labs, the maker of the popular JUUL e-cigarette.

In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company''s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald''s largest independent franchisee, and Colombia was one of the 20 markets and territories in Latin America and the Caribbean where the company operated. Arcos Dorados had analyzed the conditions under which the company would .....more

In 2020, Francisco Staton, president of Arcos Dorados'' Caribbean Division, and H ctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados'' options to consolidate its food delivery service in Colombia. This time the matter at hand hinged on signing an exclusivity agreement with a startup that had recently moved into Colombia''s market.