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PlayPan Singapore: A Social Experiment that Brought "Play for Good" to Fruition (234SMU) NEW
Naqvi, Ijlal;Lim, Thomas
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From July 2023 until January 2024, Singapore social movement PlayPan, co-founded by car dealer owner Gary Hong and philanthropic organisation head Yvonne Siow, conducted a community takeover of Peace Centre, an old shopping mall that had been earmarked for demolition and subsequent redevelopment. The duo hoped to give back to society by offering a space for people to do good and conduct creative collaboration through the takeover, which was framed .....more
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Ignited: Can Hong Kong Boy Band Mirror Spark a Global Cantopop Revival with Digitalisation and Platformisation of Creative Content and AI? (236SMU) NEW
Yiu, Daphne W;Lim, Wee-Kiat
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In late September 2024, Hong Kong''s boy band, Mirror, released their latest single, Hunt You Down, garnering more than 450,000 views on YouTube in a month. Mirror''s rise coincided with a broader cultural revival in the city, while also signifying a strategic response to the disruption in the creative content industry brought on by digital technology. As a Cantonese pop (Cantopop) band, their lyrics and references to Hong Kong''s unique culture resonate .....more
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Strategic Management for Competitive Advantage (80404) NEW
Gluck, Frederick W.;Kaufman, Stephen P.;Steven Walleck, A;Walleck, A. Steven
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Within our increasingly complex economic system, ways must be found to retain the vigor of simple company structures in diverse, multinational organizations. These authors describe successive phases of corporate planning and conclude that the final one - strategic management - can help revitalize complex enterprises.
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Negotiating with a Customer You Can''t Afford to Lose (88605) NEW
Keiser, Thomas C.
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When a customer you count on turns combative, your choices are limited. You can''t afford to lose the business, but you can''t afford to lose the profit either. Confrontation will poison the water, but compromise will rob you of your margin. The solution to the impasse is to dodge the bullets and lure your customer into a search for inventive answers to tough problems. The author has eight suggestions: Increase your variables and know your walkaway. .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 1: "A Systems Perspective on Strategic Management (BEP770) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 2: "Alternative Perspectives on Strategy Development and Performance (BEP771) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 3: "Strategic Direction: Mission, Vision, Core Values, and Business Model (BEP772) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 4: "Strategic Analysis of the Value Creation System: Internal Resources and the Value Chain (BEP773) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 5: "Strategic Analysis of the Value Creation System: Environmental Influences (BEP774) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 6: "System Assessment: Tools to Guide Strategic Decisions (BEP775) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 7: "Implementation Planning, Strategic Control, and Organizational Structure (BEP776) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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Sustaining High Performance in Business: Systems, Resources, and Stakeholders, Second Edition, Chapter 8: "Strategic Management of the Corporate-Level System (BEP777) NEW
Harrison, Jeffrey S.
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Managers must navigate many goals while guiding their businesses, including sustaining high financial performance, being sensitive to the environment, taking care of employees and customers, being fair with suppliers, and giving back to the communities in which they operate. Rather than just one aspect being the key to sustainable business success, it is the efficiency and effectiveness of a business''s whole value-creating system that determines .....more
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The Economics of Networks and Digital Platforms, Chapter 1: "The Big Picture (BEP778) NEW
Schneider, Henrique
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Digital business models are becoming more common and are paving the way to the future of business; their design as networks, platforms, or ecosystems is inherently digital. This type of business model depends on network effects-when an increase of users of a network, platform, or ecosystem ultimately benefits new users, established users, and the whole network, platform, or ecosystem. This textbook explores what network effects are, how they work, .....more
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The Economics of Networks and Digital Platforms, Chapter 2: "Network Effects (BEP779) NEW
Schneider, Henrique
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Digital business models are becoming more common and are paving the way to the future of business; their design as networks, platforms, or ecosystems is inherently digital. This type of business model depends on network effects-when an increase of users of a network, platform, or ecosystem ultimately benefits new users, established users, and the whole network, platform, or ecosystem. This textbook explores what network effects are, how they work, .....more
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The Economics of Networks and Digital Platforms, Chapter 3: "Pricing (BEP780) NEW
Schneider, Henrique
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Digital business models are becoming more common and are paving the way to the future of business; their design as networks, platforms, or ecosystems is inherently digital. This type of business model depends on network effects-when an increase of users of a network, platform, or ecosystem ultimately benefits new users, established users, and the whole network, platform, or ecosystem. This textbook explores what network effects are, how they work, .....more
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The Economics of Networks and Digital Platforms, Chapter 4: "Governance (BEP781) NEW
Schneider, Henrique
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Digital business models are becoming more common and are paving the way to the future of business; their design as networks, platforms, or ecosystems is inherently digital. This type of business model depends on network effects-when an increase of users of a network, platform, or ecosystem ultimately benefits new users, established users, and the whole network, platform, or ecosystem. This textbook explores what network effects are, how they work, .....more
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Is a Nonprofit Job Right for You? (H06DQZ) NEW
V, Sriram
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Should you work for a nonprofit organization? Here are some things to consider before making your decision. You need more than just passion for a cause. Whether you are tasked with conducting surveys, working directly with the community, or writing a policy paper, you need to build both the hard and the soft skills for the job. Working on-the-ground is not the only way to make an impact. There are also office jobs such as a domain expert, campaigner, .....more
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Managing a Colleague Who Doesn''t Like You (H06N18) NEW
Chaudhary, Ruchira
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One of the toughest situations you can face as a new manager is having a direct report who holds negative feelings towards you. Here are ways to manage the situation. Think and reflect: The problem isn''t always the other person. It could just as likely be you, your management style, or a bias you hold that you are unaware of and is reflected in how you engage with this employee or how they engage with you. Hit refresh: Once you''ve had a chance to .....more
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You Made a Big Mistake at Work. What Should You Do? (H06O5G) NEW
Denham Smith, Dina;Smith, Dina
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Here''s the thing about mistakes: Everyone makes them. But making a mistake at work doesn''t have to be career limiting. As awful as it might feel in the moment, we can take steps to regain trust, minimize damage, and mend the situation. Be proactive. Once you are aware of the mistake you have made, try to get in front of the situation before it spirals. Being proactive about addressing whatever took place demonstrates your awareness of the problem .....more
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