Godrej Appliances Division (GAD) of Godrej & Boyce manufacturing company limited - which had been around for more than 60 years and was the first company to manufacture refrigerators in India - began to face intense competition in the early to late 2000s due to the entry of multinational companies (MNCs), such as LG and Samsung, after liberalization of the Indian economy. GAD had been among the top-3 players in the industry until the entry of .....more

Godrej Appliances Division (GAD) of Godrej & Boyce manufacturing company limited - which had been around for more than 60 years and was the first company to manufacture refrigerators in India - began to face intense competition in the early to late 2000s due to the entry of multinational companies (MNCs), such as LG and Samsung, after liberalization of the Indian economy. GAD had been among the top-3 players in the industry until the entry of .....more

The case describes the problems in agricultural practices in the north-western states of India and the efforts of a non-governmental organization, CII-ITC Centre of Excellence for Sustainable Development (CESD) and CII Foundation (CIIF), to address those problems. Through the journey of the CIIF team in learning about the problem and piloting the solutions, the case describes the nature and scale of the problem of crop residue burning (CRB) after .....more

Supplement to case IMB893.

Spreadsheet supplement to case 621097.

Conventional wisdom says it takes three to five years and tens of millions of dollars to digitize a corporation''s supply chain. However, a few companies have reaped major benefits--including higher revenue and customer retention--with a faster, cheaper approach. It involves assembling available data; using analytics to understand and predict customers'' and suppliers'' behavior and optimize inventory, production, and procurement; .....more

Lexoo, a UK-based online marketplace for legal services, was facing the strategic choice of how to grow from early start-up to mature platform. Daniel van Binsbergen, Lexoo''s CEO, and web developer Chris O''Sullivan, CTO, had set up Lexoo to help Small and Medium-Sized Enterprises (SMEs) to find legal advice at low prices. At the time of the case in 2018, Lexoo had just started attracting larger companies in need of specialized legal .....more

Intenseye was a Turkey-based technology startup that deployed machine learning algorithms to workplace camera feeds in order to identify unsafe worker actions and unsafe working conditions, in order to help improve worker safety. The case describes how Intenseye''s technology solution was developed, how it works, and their target clients. The case highlights the tradeoffs associated with facial recognition and privacy, and the challenges measuring .....more

This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering Covid-19 vaccines. It describes the start-up of a drive-up Covid-19 mass vaccination site at the Texas State Fair Grounds on the east side of Dallas, Texas. The challenge facing Jamie Bonini and Bita Behgooy, the protagonists, is to help the Dallas County staff raise the vaccination output rate to .....more

This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering Covid-19 vaccines. It describes the start-up of a drive-up Covid-19 mass vaccination site at the Texas State Fair Grounds on the east side of Dallas, Texas. The challenge facing Jamie Bonini and Bita Behgooy, the protagonists, is to help the Dallas County staff raise the vaccination output rate to .....more