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> Balancing Digital Safety and Innovation

商品編號: R2503L
出版日期: 2025/05/01
作者姓名:
Amano, Tomomichi;Tanaka, Tomomi
商品類別: Operations management
商品規格: 3235w

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個案年度: -  

 


商品敘述:

Designers of consumer-facing digital products have tended to focus on novelty and speed (""move fast and break things""). They''ve spent more effort on innovating than on anticipating how customers-and bad actors-might engage with products. But as digital products become a primary way in which consumers connect with others, pay for things, and store private information, that view needs to change. The authors contend that companies must embed safeguards into the core of their digital products-starting during the earliest parts of the design process. They must also establish a road map for continued improvement and a dialogue with customers. The safety-by-design model can facilitate innovation rather than constrain it by providing a principled approach to product development.


涵蓋領域:

Customer-centricity;Product development;Design thinking;Cybersecurity and digital privacy;Continuous learning;Consumer behavior


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