In this installment of Organizational Performance, we draw attention to two types of shareholders that tend to push executive decision-making in different directions. Quality shareholders (QSs) invest in a small number of companies and hold their shares over time. QSs offer patient capital that allows executives to focus on building and sustaining competitive advantages. Transient institutional investors (TIIs) hold dispersed shareholdings across .....more

Dealing with the negative emotions of employees isn''t easy, but knowing what to do or say can make a huge difference to their well-being, the quality of your relationships with them, and team performance. The trouble is, many leaders fail to respond at all because they think discussing emotions at work is unprofessional or worry they don''t have the right to intervene in personal matters. That''s a mistake. Research shows .....more

Although most managers believe that they give each of their team members equal attention, respect, and consideration, four decades'' worth of empirical research says otherwise. Studies show that nearly all bosses have-or are seen to have-in-groups and out-groups. Employees on the wrong side of these divides experience a reduction in engagement, satisfaction, commitment, citizenship, innovation, and performance. Bosses usually argue that any .....more

The newly appointed CEO of Highstreet Properties has doubts about several members of the top team she has inherited. She''s trying to drive a turnaround, the company has a complicated matrix structure, and some team members seem opposed to her strategy. She''s debating replacing several of them, but she''s worried about making too many changes too quickly, upsetting her board, and bringing in too many former colleagues. This .....more

When the front man of Hootie & the Blowfish ditched pop music to make country records, he was taking a big risk. Nashville didn''t welcome crossover artists, and an African American hadn''t had a country hit in years. In this interview Rucker describes why he prevailed, how he''s dealt with racism, and what still gets him excited.

The newly appointed CEO of Highstreet Properties has doubts about several members of the top team she has inherited. She''s trying to drive a turnaround, the company has a complicated matrix structure, and some team members seem opposed to her strategy. She''s debating replacing several of them, but she''s worried about making too many changes too quickly, upsetting her board, and bringing in too many former colleagues. For .....more

The newly appointed CEO of Highstreet Properties has doubts about several members of the top team she has inherited. She''s trying to drive a turnaround, the company has a complicated matrix structure, and some team members seem opposed to her strategy. She''s debating replacing several of them, but she''s worried about making too many changes too quickly, upsetting her board, and bringing in too many former colleagues. For .....more

Miami-Dade County led the work to get South Florida designated a national climate resilience tech hub, the only one of 31 focused on climate change, an urgent major issue for the region in light of global warming and sea level rise. Venture capitalists saw the potential but not many investable ventures; some entrepreneurs created scalable ventures but without much regional support; economic development agencies were not yet fully building the ecosystem .....more

Spreadsheet supplement for case 123076.