In fall 2023, the Food Program of Met Council-America''s largest Jewish charity dedicated to fighting poverty-completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital initiative coincided with a shift from food pantries'' traditional "pre-packed" model-in which pantry staff and volunteers pre-packed standardized bags of foods and .....more

In early 2024, Ruth Jones, head of digital banking at Signa Bank, a (fictitious) European consumer bank, was thinking about how to best incorporate GenAI capabilities to improve efficiencies and create new ways to improve the customer experience. Where were the biggest opportunities? How could the bank incorporate GenAI to better personalize the customer experience? And what were the most effective strategies to mitigate the number of product and .....more

In December 2022, Dr. Tomislav ("Tom") Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world''s second-best hospital. Dr. Mihaljevic was especially proud of the special recognition given to Cleveland Clinic''s COVID-19 pandemic response and attributed this .....more

The case is set in September 2023, and talks about the energy transition of the oil and gas industry in context to ExxonMobil (Exxon), which has seen continued backlash from media and climate activists on its stance on climate change, strategies towards pivoting its core business towards more sustainable practices and moving away from fossil fuel energy that contributes significantly to global warming. While many oil and gas companies have increasingly .....more

This case presents a comprehensive overview of the BOJ''s ultra-easy monetary policy which started in 2012. After years of sustained government and central bank intervention, Japan''s monetary policy has reached a critical stage. Then world questioned how the BOJ''s new Governor, Kazuo Ueda can find a way to extricate the nation from years of economic inertia, stimulate domestic consumption, boost GDP growth, and stabilize .....more

Singapore public agency VITAL offered corporate shared services including human resources (HR), payroll, and finance to agencies across the Singapore Public Service. Due to the nature of their jobs, VITAL officers handled a large volume of mundane administrative work. As automation was being increasingly adopted in the workplace, VITAL Chief Executive Dennis Lui decided that his staff should undergo training in areas such as data analytics, design .....more

In the summer of 2023, Eduard ("Eddie") Croitoru, Vice President (VP) of ICL Group ("ICL") Corporate Initiatives, was reflecting on ICL''s internal ideation program, the Business Innovation for Growth (BIG) Accelerator. When Raviv Zoller become the CEO of ICL in 2018, he recruited Croitoru, then his Chief of Staff, to help embed a culture of innovation throughout the company. He tasked Croitoru with addressing employee .....more

In August 2023, Raviv Zoller, CEO of ICL Group, discussed his upcoming business trip to St. Louis with Eduard Croitoru, VP of ICL Corporate Initiatives, to commemorate the construction of ICL''s new $400 million advanced manufacturing facility. In preparation for the facility''s launch, Zoller reflected on the transformation of an employee idea into a new and exciting business line for ICL-lithium iron phosphate (LFP) battery manufacturing. .....more

This case, described as the last big merger in the global beer industry, involves a valuation of the merged company using a basic discounted cash flow (DCF) methodology. Students are asked to calculate and compare the value of the merged entity with the standalone valuations of the respective companies to see if there is indeed value in merging. An additional consideration is the impact of a large net cash position on the company''s stock .....more