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| |  | How the Best Leaders Respond to Rule Breaking> |
Gilliland, Art
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| Cases | F2604A |
| 2026/07/01 | 1040w |
Misconduct at work is often treated as a simple problem, yet research shows it is anything but. Drawing on more than 250 studies, Michael J. Gill of the University of Oxford finds that employees break rules for a wide range of reasons, including personal gain, pressure from their environment, and a desire to help others. For leaders, the key is to not rush to judgment and to understand why the behavior is happening. Many violations that look harmful .....more
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| |  | What Companies Get Wrong About Decision Rights> |
Greer, Lindy;Jordan, Jennifer;Sytch, Maxim
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| Cases | R2604B |
| 2026/07/01 | 3137w |
Many organizations use tools like RACI to clarify who should provide input on decisions, who should make them, and who should carry them out. But in practice these frameworks often fail because teams don''t apply them properly. Drawing on their research and their work with more than 100 companies, the authors identify four common mistakes: setting decision roles before clarifying goals, treating decision rights as a static list created by .....more
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| |  | The Power of Strategic Centering> |
McGrath, Rita
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| Cases | R2604C |
| 2026/07/01 | 4474w |
In a dematerializing economy-where value has shifted from physical assets to intangibles such as data, software, and capabilities-traditional strategy frameworks no longer provide enough guidance. Organizations need a clear center: a single, coherent organizing principle that defines what they are really about. A strategic center guides resource allocation, opportunity selection, and organizational identity. Columbia Business School professor Rita .....more
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| |  | Bring Back Managing for Value> |
Mankins, Michael;Crupi, Matthew
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| Cases | R2604H |
| 2026/07/01 | 2745w |
After years of cheap capital, many companies drifted away from managing for shareholder value in favor of loosely defined stakeholder models. Now capital costs are moving back toward historical norms, and value maximization should once again guide decision-making. However, it must be applied differently than it has in the past. This article proposes a simple but disciplined model: Retain value maximization as the governing objective but explicitly .....more
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| |  | The Former CEO of Procafecol on Building a Global Growth Strategy for Juan Valdez Coffee> |
Escobar, Camila
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| Cases | R2604K |
| 2026/07/01 | 2116w |
Procafecol was created in the early 2000s to bring the Juan Valdez brand to retail consumers. The company has recently entered a new stage of global growth, maintaining its strength in Colombia but paring down its foreign priorities to five markets, with the goal of significantly increasing international sales. The strategy is built on disciplined selection, joint ventures that keep brand control, and a plan to scale at the right pace in each place. .....more
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| |  | Proantioquia: A Businesses Approach to Regional Development> |
Tamayo, Jorge;Buitrago, Jenyfeer Martinez
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| Cases | 9-726-433 |
| 2026/05/13 | 26p |
In May 2025, Jorge Mario Vel squez, chairman of Proantioquia''s board, faced a pivotal decision: how to ensure the continuity and relevance of a foundation that for 50 years had embodied Antioquia''s tradition of business-led civic leadership. Antioquia was one of Colombia''s departments-the second most populated and among the largest contributors to the country''s economy. Founded in 1975 by twelve business leaders, .....more
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| |  | Marcus by Goldman Sachs (B): Back to Wall Street> |
van Bever, Derek C.M.;McDonald, Rory
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| Cases | 9-626-099 |
| 2026/05/12 | 2p |
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| |  | Delta Air Lines: Designing the Employee Experience Through a Customer Lens> |
Joly, Hubert;Schlesinger, Leonard A.;Zelazko, Nicole
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| Cases | 9-326-065 |
| 2026/05/05 | 13p |
In January 2026, Delta Air Lines stood at a peak following its centennial year, with record financial performance, industry-leading reliability, and recognition as one of the most admired and best places to work. In an industry defined by high fixed costs and thin margins, Delta generated more than half of U.S. airline profits while operating roughly one-fifth of total capacity, supported by a 100,000-person workforce-90% of whom were frontline employees .....more
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| |  | Negotiating When There Is No Plan B> |
Hughes, Jonathan;Ray, Saptak
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| Cases | R2603B |
| 2026/05/01 | 4000w |
How can negotiators find leverage even when they appear to have no viable alternatives? The absence of a clear BATNA (best alternative to a negotiated agreement) doesn''t mean dealmakers are powerless; they can expand the concept of alternatives to include partial, temporary, and procedural options that can shift the negotiation dynamics. Creative approaches-such as identifying partial substitutes, looking for hidden strengths in your position, .....more
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| |  | The Rise of the Urban Knowledge Campus> |
Florida, Richard;Hamura, Masaki;Boutenko, Vladislav;Konyukova, Natalia
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| Cases | R2603E |
| 2026/05/01 | 3552w |
Corporate headquarters aren''t vanishing; they''re being rebuilt as vehicles for collaboration, innovation, and talent attraction. Traditional office districts impose heavy costs through long commutes and fragmented daily logistics. But knowledge campuses support the full rhythm of daily life-work, meetings, learning, socializing, and movement-within a single, highly connected place. Linked to major transportation hubs, they cut down .....more
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