While companies have been "unbundling" their operations and outsourcing tasks for decades, advances in IT are now helping them take that strategy to a whole new level. These technologies make it possible to digitally integrate workflows across organizations, letting firms easily distribute complex chains of activities among multiple entities, including customers. They not only slash collaboration costs but give all players instant access .....more

Milk&Honey Caf is an ice cream caf in Singapore known for serving artisanal gelato, especially localised flavours like Mao Shan Wang (MSW) durian that is often referred to as the ''King of Fruits'' in Southeast Asia. Since its opening in 2012, the caf business has grown steadily, expanding from the flagship store to include two additional clubhouse outlets. Edwin Lim and his co-founders had plans for further expansion, but .....more

Sodexo, a global food services and hospitality company, faces challenges in scaling and adopting innovations across its diverse business units. Neta Meir, the recently appointed senior vice president of Group Innovation, is tasked with identifying ways to better align the company''s robust innovation pipeline with its operational units to ensure broader adoption and impact. Although Sodexo boasts a strong history of partnering with start-ups .....more

Sodexo, a global food services and hospitality company, faces challenges in scaling and adopting innovations across its diverse business units. Neta Meir, the recently appointed senior vice president of Group Innovation, is tasked with identifying ways to better align the company''s robust innovation pipeline with its operational units to ensure broader adoption and impact. Although Sodexo boasts a strong history of partnering with start-ups .....more

Many CEOs rely on informal updates-like emails or presentations-rather than submitting structured, written reports to their boards. This often leads to a lack of transparency, missed performance issues, and weaker board oversight. In contrast, a well-prepared CEO report can improve clarity, strengthen accountability, and support more effective, evidence-based decision-making at the board level. By integrating consistent metrics, clear variances, and .....more

In 2024, the AI biotech firm Insilico Medicine faced a pivotal decision about its new drug, Rentosertib. Discovered and designed using artificial intelligence to treat a lung disease, Rentosertib had successfully advanced to Phase II trials - a first in global pharmaceutical history. Insilico could license the drug, consistent with its low-risk, revenue-generating model, or continue internal development to validate its full-stack AI capabilities. .....more

In February 2025, a data scientist at Unity Health Toronto (UHT) faced a pressing challenge central to the hospital''s operational efficiency and financial stability. Tasked by the vice president of data science and advanced analytics, and the interprofessional resource team, the data scientist was charged with proposing an optimal size and skill mix for the nursing team at UHT''s St. Michael''s Hospital for the upcoming fiscal .....more

Spreadsheet supplement for case W43407 Fredrik Odegaard is affiliated with Ivey Business School;Michael Page is affiliated with Ivey Business School;Neal Kaw is affiliated with Ivey Publishing;Kayla Vanderkruk is affiliated with Ivey Publishing