編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
1 | 9-316-135 | Uber in China: Driving in the Gray Zone | Kirby, William C.;Eby, Joycelyn W.;Frost, Shuang L.;Frost, Adam K. | General management | Service Management( 3030 ) |
2 | 9-392-032 | Body Shop International | Bartlett, Christopher A.;Elderkin, Kenton W.;McQuade, Krista | General management | Service Management( 3030 ) |
3 | W15407 | 7-Eleven Indonesia Innovating in Emerging Markets | Dieleman, Marleen;Mahmood, Ishtiaq;Darmawan, Peter | General management | Service Management( 3030 ) |
4 | 9-610-C06 | Benihana of Tokyo, Chinese Version | W. Earl Sasser Jr.;John R. Klug | Service management | Service Management( 3030 ) |
5 | 9-673-057 | Benihana of Tokyo | Sasser, W. Earl, Jr.;Klug, John R. | Service management | Service Management( 3030 ) |
6 | 713C05 | Social Strategy at American Express, Chinese Version | Mikolaj Jan Piskorski, David Chen | Other | Service Management( 3030 ) |
7 | 9-106-003 | Ryanair Holdings plc | Bradshaw, Mark T. | Other | Service Management( 3030 ) |