| 編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
| 1 | 516108 | Airbnb, Etsy, Uber: Growing from One Thousand to One Million Customers | | General management | Technology- Based Service Design( 932227001 ) |
| 2 | 9-916-052 | Pal''s Sudden Service-Scaling an Organizational Model to Drive Growth | Pisano, Gary P.;Gino, Francesca;Staats, Bradley R. | Operations management | Technology- Based Service Design( 932227001 ) |
| 3 | 9-313-030 | Hub and Spoke, HealthCare Global, and Additional Focused Factory Models for Cancer Care | Herzlinger, Regina E.;Ghorawat, Amit;Krishnan, Meera;Saggi, Naiyya | Service management | Technology- Based Service Design( 932227001 ) |
| 4 | 9-316-177 | The Priceline Group: Booking a Place for the Future | Schlesinger, Leonard A.;Pathipati, Anish | Service management | Technology- Based Service Design( 932227001 ) |
| 5 | 9-610-015 | Zappos.com 2009: Clothing, Customer Service, and Company Culture | Frei, Frances X.;Ely, Robin J.;Winig, Laura | Service management | Technology- Based Service Design( 932227001 ) |
| 6 | 9-714-475 | Social Strategy at Cisco Systems | Piskorski, Mikolaj Jan;Malter, Daniel;Smith, Aaron | Other | Technology- Based Service Design( 932227001 ) |