| 編號 | 商品編號 | 商品名稱 | 作者 | 類別 | 使用課程名稱 |
| 1 | 9-602-156 | Southwest Airlines in Baltimore | Oliva, Rogelio;Gittell, Jody Hoffer;Lane, David | Operations management | Operations And Logistics Management( 741 M1110 ) |
| 2 | 9-673-057 | Benihana of Tokyo | Sasser, W. Earl, Jr.;Klug, John R. | Service management | Operations And Logistics Management( 741 M1110 ) |
| 3 | 9-683-068 | Shouldice Hospital Ltd. | Heskett, James L. | Service management | Operations And Logistics Management( 741 M1110 ) |
| 4 | 9-305-048 | Otis Elevator: Accelerating Business Transformation with IT | McFarlan, F. Warren;Delacey, Brian J. | Other | Operations And Logistics Management( 741 M1110 ) |