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商品編號： S25011 出版日期： 2025/01/01 作者姓名： Davenport, Thomas H.;Redman, Thomas C. 商品類別： Operations management 商品規格： 3217w 再版日期： 地域： 產業： 個案年度： -
商品敘述：
Process management, which swept the business world in the 1990s and then fell out of favor, is experiencing a renaissance, thanks to AI. The two reinforce each other: AI helps firms significantly scale up improved processes, and well-managed processes make it easier to obtain the high-quality data needed to train AI. Combining them can generate huge productivity gains-but it requires a lot of change management. In this article the authors outline seven steps companies can follow to bring together people, data, analytics, and technology-in particular, AI-to revamp processes and achieve increasingly higher business performance.
涵蓋領域：
Technology and analytics;Data management;Change management;Customer-centricity;Generative AI;Process management;AI and machine learning;Operations strategy
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