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> How to Marry Process Management and AI

商品編號: S25011
出版日期: 2025/01/01
作者姓名:
Davenport, Thomas H.;Redman, Thomas C.
商品類別: Operations management
商品規格: 3217w

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個案年度: -  

 


商品敘述:

Process management, which swept the business world in the 1990s and then fell out of favor, is experiencing a renaissance, thanks to AI. The two reinforce each other: AI helps firms significantly scale up improved processes, and well-managed processes make it easier to obtain the high-quality data needed to train AI. Combining them can generate huge productivity gains-but it requires a lot of change management. In this article the authors outline seven steps companies can follow to bring together people, data, analytics, and technology-in particular, AI-to revamp processes and achieve increasingly higher business performance.


涵蓋領域:

Technology and analytics;Data management;Change management;Customer-centricity;Generative AI;Process management;AI and machine learning;Operations strategy


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