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商品編號: L13 出版日期: 2008/01/21 作者姓名: Rao, Hayagreeva;Hoyt, David W. 商品類別: Operations management 商品規格: 36p 再版日期: 地域: United States 產業: Health care services;Hospitals 個案年度: -
商品敘述:
In December 2004, Donald Berwick, MD, president and CEO of the Institute for Healthcare Improvement (IHI), challenged U.S. hospitals to reduce unnecessary deaths by 100,000 within the following 18 months. By the end of this 18 month period, over 3,100 hospitals enrolled in the ""100,000 Lives Campaign,"" representing more than 70 percent of U.S. hospital beds. Calculations estimated that approximately 123,000 preventable deaths were avoided in participating hospitals. The case describes the state of quality in the healthcare industry, the history of the IHI, and the IHI''s efforts to bring modern quality practices to health care. After seeing pockets of improvement, the IHI launched the 100,000 Lives Campaign in an effort to stimulate large scale change. The campaign approach incorporated lessons from political campaigns and social activism. The operation of the campaign is described. The impact of the campaign on hospitals is also discussed, with particular emphasis on one hospital that used the campaign as the basis for fundamental transformation.
涵蓋領域:
Nonprofit organizations;Leadership;Quality control;Quality management
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