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> Transformation at ING (A): Agile

商品編號: 9-818-077
出版日期: 2018/01/16
作者姓名:
Kerr, William R.;Gabrieli, Federica;Moloney, Emer
商品類別: Entrepreneurship
商品規格: 19p

再版日期: 2018/05/17
地域:
產業: Banking and investment industry
個案年度: -  

 


商品敘述:

In December 2017, Vincent van den Boogert, CEO of ING in the Netherlands, was reflecting upon the company''s "agile" transformation, a reorganization of work which had been critical to respond to and exceed rapidly changing customer expectations. Launched in 2015 at the head office, agile had spread to the rest of the Dutch organization, from client services to the branch network, and permeated the overall company culture. It was now time to rollout the transformation to other units of the ING Group, but some questions remained: could agile be as successful in other countries as it had been in the Netherlands? How fast should ING roll out the transformation? How could they build on the experience acquired so far to improve their methodology?


涵蓋領域:

Change management;Enterprise agility;Entrepreneurship;Human resource management;Organizational structure and design;Organizational transformation


相關資料:

Case Teaching Note, (5-819-136), 11p, by William R. Kerr, Jordan Bach-Lombardo;
Video Short, (9-820-702), 0p, by William R. Kerr