[ Tips ] 一分鐘使用導覽
商品編號： 9-800-385 出版日期： 2000/06/29 作者姓名： Hallowell, Roger 商品類別： Service management 商品規格： 26p 再版日期： 地域： Canada 產業： Hotels 個案年度： -
商品敘述：
Four Seasons has a love/hate relationship with technology, including the best Web site in the industry. This case examines how a leading service delivers high-tech/high-touch, and looks at its progressive human resource strategy.
涵蓋領域：
Technology;Hiring & employment;Service management;Internet
相關資料：
Case Teaching Note, (5-801-048), 13p, by Roger Hallowell
哪些人也有訂購？