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商品編號： 9-625-053 出版日期： 2024/08/21 作者姓名： Zhu, Feng;Zhu, Harold;Wong, Adina 商品類別： Operations management 商品規格： 28p 再版日期： 2025/03/26 地域： Asia;Singapore 產業： Banking and investment industry;Financial service sector 個案年度： 2014 - 2024
商品敘述：
Headquartered in Singapore, DBS Bank, one of Asia''s leading financial services groups, embarked on a multi-year digital transformation under CEO Piyush Gupta in 2014. It was then that DBS also began experimenting with AI to drive value for the business and customers. As the bank scaled the use of AI, it developed an internal P-U-R-E framework for ethical AI governance. In 2022, DBS started experimenting with Generative AI use cases. It had to consider how best to leverage its existing capabilities and adapt its governance frameworks in deploying Gen AI to drive additional value while managing emergent risks.
涵蓋領域：
AI and machine learning;Corporate governance;Digital transformation;Operations and supply chain management;Organizational behavior;Risk management;Strategy;Value creation
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