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商品編號： 9-621-070 出版日期： 2020/11/24 作者姓名： Buell, Ryan W. 商品類別： Service management 商品規格： 5p 再版日期： 地域： United States 產業： Public administration;Technology 個案年度： -
商品敘述：
In November 2020, Chief Veterans Experience Officer, Lynda Davis, and Deputy Chief Veterans Experience Officer, Barbara C. Morton reflect on a busy four years leading the Veterans Experience Office at the U.S. Department of Veterans Affairs. The case provides an update on the transformation efforts at VA that were documented in the "Improving Access at VA" case.
涵蓋領域：
Business & government relations;Health;Health care;Health care delivery;Improving performance;Service management;Social issues;Technology;Organizational transformations;Levels of government
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