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> Netflix, Chinese Version

商品編號: 9-610-C04
出版日期: 2007/05/31
作者姓名:
Willy Shih;Stephen P. Kaufman;David Spinola
商品類別: Competitive strategy
商品規格: 15p

再版日期: 2009/04/27
地域:
產業:
個案年度: 1997 -  2007

 


商品敘述:

Reed Hastings founded Netflix with a vision to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encouraged challenges it underwent several major strategy shifts, ultimately developing a business model and an operational strategy that were highly disruptive to retail video rental chains. The combination of a large national inventory, a recommendation system that drove viewership across the broad catalog, and a large customer base made Netflix a force to be reckoned with, especially as a distribution channel for lower-profile and independent films. Blockbuster, the nation's largest retail video rental firm, was initially slow to respond, but ultimately rolled out a hybrid retail/online response in the form of Blockbuster Online. Aggressive pricing pulled in subscribers, but at a price to both it and Netflix. But a new challenge was on the horizon: video-on-demand. How should Netflix respond?


涵蓋領域:

Competitive strategy;Customer feedback;Disruptive innovation;Operations management;Strategy formulation;Technological change;Technological planning

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