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商品編號： 9-602-096 出版日期： 2001/10/29 作者姓名： Frei, Frances X.;Campbell, Dennis 商品類別： Operations management 商品規格： 5p 再版日期： 2017/10/24 地域： United States 產業： Retail and consumer goods;Retail trade 個案年度： 2000 - 2001
商品敘述：
Used as part of the third module of a course on Managing Service Operations, which addresses how managers can inform their decisions with customer data (606-097). Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.
涵蓋領域：
Employee retention;Service management;Statistical analysis
相關資料：
, (9-606-107), 35p, by Frances X. Frei, Dennis Campbell;, (9-608-713), 0p, by Frances X. Frei
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