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商品編號： 9-498-045 出版日期： 1997/12/15 作者姓名： Gabarro, John J. 商品類別： Other 商品規格： 18p 再版日期： 2008/10/17 地域： 產業： 個案年度： -
商品敘述：
Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented and experienced commercial director who is not meeting his goals expediently and often requires considerable assistance from Keller. Furthermore, Brodsky''s style is causing conflict with clients, other staff members, and with Keller himself. Keller must decide the best course of action to take with this difficult employee in an environment in which the industry is rapidly changing and growing and the war for talent is strong. He must also consider what comprises an effective performance review and how his own behavior impacts Brodsky''s poor performance. This case is a modernized revision of the popular case "Wolfgang Keller at K nigsbr u-Hellas (A).
涵蓋領域：
Giving feedback;Managerial behavior;Managing conflicts;Underperforming employees
相關資料：
, (9-400-069), 20p, by Linda A. Hill, Jennifer M. Suesse
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