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商品編號： 9-412-041 出版日期： 2011/08/03 作者姓名： Mayo, Anthony J.;Margolis, Joshua D. 商品類別： Other 商品規格： 2p 再版日期： 2012/11/05 地域： 產業： Business consulting services 個案年度： 2011 -
商品敘述：
Michael Lester, a consultant with Lachlan, was frustrated by his client''s unwillingness to provide key data for an important presentation. Lester must decide how best to confront Nadine Robert, his client, knowing that his personal success and the reputation of his consulting firm hinge on his ability to build and sustain a strong relationship. How firm should he be with the client? What type of feedback would help this situation?
涵蓋領域：
Career coaching;Managing conflicts;Difficult conversations;Organizational behavior;Cross-functional management;Management styles
相關資料：
Case Teaching Note, (5-413-016), 25p, by Joshua D. Margolis, Anthony J. Mayo;Spreadsheet Supplement, (9-413-017), 40p, by Joshua D. Margolis, Anthony J. Mayo
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