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商品編號: 9-412-039 出版日期: 2011/08/03 作者姓名: Mayo, Anthony J.;Margolis, Joshua D. 商品類別: Other 商品規格: 2p 再版日期: 2012/11/05 地域: 產業: 個案年度: 2011 -
商品敘述:
Danielle Marcoux, Director of Web Design at AdNet2Win Technologies, must decide how best to confront Charles Davide, the Chief Technology Officer and leader of the design team charged with overseeing a major upgrade of the company''s proprietary customer loyalty platform. Davide has kept tight control on the development process and has not allowed the design team to discuss difficult issues or challenge each other. Marcoux decides she must confront Davide about his management approach before the team loses their commitment to the design effort.
涵蓋領域:
Career coaching;Managing conflicts;Difficult conversations;Organizational behavior;Cross-functional management;Management skills;Technology and analytics
相關資料:
Case Teaching Note, (5-413-016), 25p, by Joshua D. Margolis, Anthony J. Mayo;Spreadsheet Supplement, (9-413-017), 40p, by Joshua D. Margolis, Anthony J. Mayo
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