商品敘述：

This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. Rick Cohen, president and CEO of C&S Wholesale Grocers, is trying to decide whether and how to implement the self-managed teams concept in his warehouse. Eight months earlier, C&S had begun to act as principal wholesaler to A&P throughout New England, a decision that was consistent with the firm''s growth strategy, but that also represented a significant increase in daily throughput. Cohen was concerned about whether the company''s existing operations would be able to meet the needs of all its customers and maintain the high levels of customer satisfaction for which the company was known throughout New England. When implemented successfully, the self-managed teams concept had been credited with enhancing an organization''s productivity and competitiveness. Cohen wondered how such a concept could be implemented in the context of a labor-intensive, unionized warehouse environment.

涵蓋領域：

Hiring and recruitment;Inventory management;Operations strategy;Organizational behavior;Organizational change;Organizational structure and design;Teams;Workplace health and safety;Workspaces design

相關資料：

, (9-406-049), 11p, by Thomas J. DeLong;
, (6540), 8p, by Thomas J. DeLong, David L. Ager

哪些人也有訂購？