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> Uber and Stakeholders: Managing a New Way of Riding

商品編號: 9-315-139
出版日期: 2015/06/22
作者姓名:
Kanter, Rosabeth Moss;Fox, Daniel
商品類別: General management
商品規格: 32p

再版日期: 2017/02/16
地域:
產業: Mobile devices and personal computers;Transportation and distribution
個案年度: 2010 -  2015

 


商品敘述:

By 2015, technological innovations-the smartphone and the advanced data connectivity that enabled it-created new opportunities for people to move around cities quickly and conveniently without owning a car, via car-sharing services like Zipcar or new ride-sharing services. Uber, a five-year-old startup, enabled users to order private rides via a smartphone app. In mid-2015, the company had achieved pre-IPO market valuation of $50 billion, with operations in 311 cities in 58 countries. Despite its scale and success, Uber often found itself embroiled in controversy, with resistance from a broad range of unhappy stakeholders-regulators, competitors, drivers, and even some customers and partners-across the U.S. and the world. Could Uber continue on this route?


涵蓋領域:

Change management;Disruptive innovation;Management;Government policy and regulation;Computers and mobile devices;Stakeholder relations;Start-ups;Technology and analytics;Business communication


相關資料:

Case Teaching Note, (5-316-004), 16p, by Rosabeth Moss Kanter, Daniel Fox