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商品編號： 9-303-097 出版日期： 2003/01/29 作者姓名： McFarlan, F. Warren;Austin, Robert D. 商品類別： Other 商品規格： 22p 再版日期： 2005/08/11 地域： Massachusetts 產業： Hospitals and hospital management 個案年度： 2002 - 2002
商品敘述：
This case is accompanied by a Video Short that can be shown in class or included in a digital coursepack. Instructors should consider the timing of making the video available to students, as it may reveal key case details. Describes the circumstances leading to the three-and-a-half-day collapse of a major hospital group''s IS capabilities. Identifies the technical reasons for the failure, management steps in dealing with the problem short term, and the long-term lessons they believe they learned from the incident.
涵蓋領域：
IT management;Public health services;Workplace health and safety;Information systems;Disruptive innovation;Operations strategy;Cross-functional management;Employee privacy;Crisis management
相關資料：
Case Teaching Note, (5-306-010), 4p, by F. Warren McFarlan, Robert D. Austin;Video Short, (6538), 0p, by F. Warren McFarlan;Spreadsheet Supplement, (XLS144), 0p, by F. Warren McFarlan, Robert D. Austin
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