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商品編號： 9-190-039 出版日期： 1989/10/06 作者姓名： Kaplan, Robert S. 商品類別： Other 商品規格： 22p 再版日期： 1993/06/29 地域： Texas 產業： Chemical manufacturing 個案年度： 1984 - 1988
商品敘述：
The company as part of a commitment to Total Quality Management has installed a computer system that accumulates 30,000 observations on its processes every 2-4 hours. Operating people have found the monthly summaries of financial performance not too useful in this environment. Recently a department manager has created a daily income statement for his operators. Case explores role for financial summary information in an environment where extensive, timely data on product processes and products already exist.
涵蓋領域：
Cost control;Cost systems;Information systems;IT management;Management accounting;Performance indicators;Quality control;Quality management
相關資料：
Case Teaching Note, (5-191-064), 9p, by Robert S. Kaplan
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