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商品編號： 9-118-009 出版日期： 2017/06/30 作者姓名： Srinivasan, Suraj;Campbell, Dennis;Gallani, Susanna;Migdal, Amram 商品類別： General management 商品規格： 36p 再版日期： 2021/09/29 地域： North America 產業： Banking and investment industry 個案年度： 2016 - 2017
商品敘述：
Set in early-2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo''s governance and controls are described in the leadup to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in relation to the years-long period of misconduct in sales. Subsequent investigations, terminations, compensation clawbacks, and other consequences are described.
涵蓋領域：
Boards;Business and government relations;Business models;Change management;Corporate governance;Crisis management;Developing employees;Executive compensation;Government policy and regulation;Legal liability;Litigation and lawsuits;Process management;Public opinion;Risk management;Sales team management;Shareholder relations;Society and business relations;White-collar crime
相關資料：
Case Teaching Note, (5-118-022), 12p, by Suraj Srinivasan, Susanna Gallani, Dennis Campbell, Amram Migdal
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