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Hirschmann, Winfred B.
The industrial learning curve quantifies not only individual performance, but also the composite performance of groups of people organized to accomplish a common task. The study of a number of operations, which are important components of major industries, illustrates the tracing of improvement patterns with learning curve characteristics. Operations are inherently susceptible to improvement, making this a dynamic tool. Continued improvement depends on a chain of influence which begins with the conviction that progress is possible, and continues with the creation of a supportive environment. This must be followed by flexibility and willingness to change established practices. Management's visions and leadership make the learning curve a primary tool.