An abstract is not available for this product. Must be used with: (9-707-013) VMware, Inc. (A).

An abstract is not available for this product. Must be used with: (9-607-019) Ricardo Software.

Presents eBay's rationale for its $2.6 billion acquisition in late 2005 of Skype, a fast growing voice-over-Internet protocol (VoIP) provider. Describes Skype's history, technology, business model, and competition, as well as government regulation of VoIP services.

Features case protagonist, CareGroup CIO John Halamka. Presents the most substantive content from his Harvard Business School presentation and helps to convey the drama of the challenging, but ultimately successful, recovery effort. Must be used with: (9-303-097) CareGroup.

Robert Buckman visits with an executive education class at Harvard Business School. He explains the strategies of the Buckman Laboratories and how they came to be. Must be used with: (9-800-160) Buckman Laboratories (A).

Fourteen commentators offer their ideas on how senior managers should think about connectivity and control in the year 2000 and beyond. By now, most executives are familiar with the famous Year 2000 problem--and many believe that their companies have the situation well in hand. After all, it seems to be such a trivial problem--computer software that interprets "00" to be the year 1900 instead of the year 2000. And yet armies of computer .....more

For decades, companies have been devoting more than half of their capital budgets to information technology, but what do they have to show for it? According to two recent books, not nearly as much as they expected. Paul A. Strassmann's "Squandered Computer" and Thomas H. Davenport's "Information Ecology" both argue that managers have acted under the simplistic assumption that "improved information" results in .....more

Shikhar Ghosh, CEO of Open Market, Inc. discusses the challenges of electronic commerce on the Internet in February 1995. Must be used with: (9-196-097) Open Market, Inc.: Managing in a Turbulent Environment.

Describes the outcome of Canadian Airlines' efforts to survive.

The migration of computing power from corporate headquarters to divisions, plants, and desktops promises to reduce costs, enhance competitiveness, and renew creativity. In a world of accelerating decentralization, the most effective way to manage computer resources is to focus on the networks that connect them. To do this, chief information officers must transform themselves into network managers. Network managers will relinquish control of hardware .....more