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商品編號： W25196 出版日期： 2021/10/17 作者姓名： Hwarng, H. Brian;Yuan, Xuchuan 商品類別： Other 商品規格： 17p 再版日期： 地域： China 產業： Healthcare sector;Healthcare service industry 個案年度： -
商品敘述：
Guangzhou KingMed Diagnostics was the leading third-party independent clinical laboratory in China. On the eve of the Lunar New Year in 2020, the chairman and CEO of Guangzhou KingMed Diagnostics mobilized the whole group to respond to the outbreak of the new coronavirus from Wuhan. With the group''s tremendous growth in both business and size since its initial public offering, there were growing concerns about the provision of quality customer service and the group''s profitability. While the chairman and CEO was proud to see how swiftly his team had responded to the COVID-19 pandemic, he had many questions about the efficiency of the entire group''s resource deployment and the consistency of performance across subsidiaries. Post COVID-19, how should Guangzhou KingMed Diagnostics adjust its transformation strategy? H. Brian Hwarng is affiliated with National University of Singapore.
涵蓋領域：
Operations strategy;Production
相關資料：
Case Teaching Note, (W25197), 15p, by H. Brian Hwarng, Xuchuan Yuan
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