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商品編號： W21056 出版日期： 2021/02/19 作者姓名： Odegaard, Fredrik;Roy, Sudipendra Nath 商品類別： Operations management 商品規格： 4p 再版日期： 地域： India 產業： Healthcare service industry 個案年度： 2019 -
商品敘述：
In 2016, a summer intern at Bombay Hospital Indore, in India, was tasked with evaluating the hospital''s patient discharge process. Two types of insured patients required different discharge processes for the payment of outstanding balances. The intern needed to map the respective processes and project the outcomes of (1) moving from the current two parallel systems to one centralized, or pooled, system; and (2) adding a third staff member to process patient discharges and collect payments. Would these suggested solutions resolve the problem of wait times? Would one be more effective than the other?
涵蓋領域：
Analytics and data science;Resource allocation
相關資料：
Case Teaching Note, (W21057), 15p, by Fredrik Odegaard, Sudipendra Nath Roy
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