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商品編號: R0312D 出版日期: 2003/12/01 作者姓名: Banaji, Mahzarin R.;Bazerman, Max H.;Chugh, Dolly 商品類別: Other 商品規格: 11p 再版日期: 地域: 產業: 個案年度: -
商品敘述:
Answer true or false: "I am an ethical manager." If you answered "true," here''s an uncomfortable fact: You''re probably wrong. Most of us believe we can objectively size up a job candidate or a venture deal and reach a fair and rational conclusion that''s in our, and our organization''s, best interests. But more than two decades of psychological research indicates that most of us harbor unconscious biases that are often at odds with our consciously held beliefs. The flawed judgments arising from these biases are ethically problematic and undermine managers'' fundamental work--to recruit and retain superior talent, boost individual and team performance, and collaborate effectively with partners. This article explores four related sources of unintentional unethical decision making: implicit bias--judging according to unconscious stereotypes rather than merit; in-group bias--favoring people in their own circles; a tendency to overclaim credit; and conflicts of interest. To counter these unconscious biases, traditional ethics training is not enough. You should gather better data, rid the work environment of stereotypical cues, and broaden your mind-set when making decisions.
涵蓋領域:
Behavioral science;Business ethics;Decision making;Organizational culture;Personal ethics;Teams;Workplace discrimination
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