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商品編號: 9-621-006 出版日期: 2020/09/15 作者姓名: Toffel, Michael W.;Mendelson, Robin;Kelley, Julia 商品類別: Operations management 商品規格: 28p 再版日期: 2021/09/08 地域: Georgia;United States 產業: Higher education;Professional training services 個案年度: 2003 - 2016
商品敘述:
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African American, low-income, and first-generation students-groups with historically lower postsecondary graduation rates compared to national averages. Georgia State''s Student Success team, led by Tim Renick and Allison Calhoun-Brown, used a data-based approach to deploy micro-grant programs to retain students, implemented predictive analytics to improve student advising, and optimized course sequencing to help students graduate before they exhausted their financial aid. In 2016, they faced a growing "summer melt" problem where nearly 20% of incoming students who committed to attend never actually enrolled at Georgia State-and many never enrolled at any college. At the same time, they wondered how to balance continuing to incrementally improve student success at Georgia State and scaling their efforts to help the many other universities facing similar problems who sought to learn from their experience.
涵蓋領域:
Annual reports and financial statements;Business education;Diversity and inclusion;Improving employee performance;Information systems;Cross-functional management;Management philosophy;Market demographics;Market segmentation;Nonprofit organizations;Operations and supply chain management;Organizational culture;Organizational goals;Organizational learning;Performance indicators;Poverty;Project management;Social entrepreneurship;Strategic planning;Strategy formulation
相關資料:
Case Teaching Note, (5-621-046), 21p, by Michael W. Toffel, Robin Mendelson, Julia Kelley;Spreadsheet Supplement, (9-621-063), 14p, by Michael W. Toffel, Robin Mendelson, Julia Kelley
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