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商品編號: 9-421-012 出版日期: 2020/07/10 作者姓名: Truelove, Emily;Hill, Linda A.;Tedards, Emily 商品類別: Other 商品規格: 24p 再版日期: 地域: 產業: Retail and consumer goods 個案年度: 2014 - 2019
商品敘述:
When Kathy Fish, Procter & Gamble''s Chief Research, Development & Innovation Officer, and a 40-year company veteran, stepped into her role in 2014, she was concerned that the world''s leading consumer packaged goods company had lost its capability to produce a steady stream of disruptive innovations. This, coupled with intensifying competition from more agile, digitally-savvy direct-to-consumer companies, convinced Fish that P&G needed to renew its value proposition. She believed it was essential that all 100,000 employees see innovation as their job, and that all aspects of the consumer experience-not only the product itself-be "irresistibly superior." But making this change would require wholesale transformation, which was challenging because P&G''s business units had decision-making rights for their businesses. Thus, when she launched GrowthWorks, an initiative to bring lean innovation to scale at P&G, Fish designed it to be business unit-led and corporately-supported. Fish and her team tackled challenges as they emerged along the way, such as the need to adapt career systems. Fish took a "pull" versus "push" approach and it caught on like "wildfire," eventually producing a portfolio of over 130 projects, and momentum that led P&G to headline the Consumer Electronics Show for the first time. While progress indicators were strong, the business units still struggled to incubate innovations, and Fish feared that unless P&G''s overall innovation performance management and reward systems changed, the new approach to innovation would not take hold in a sustainable way. Fish grapples with whether to take a more "push" approach and add innovation metrics to the business unit presidents'' annual scorecards, which typically focused on short term deliverables.
涵蓋領域:
Change management;Disruptive innovation;Experimentation;Gender;Cross-functional management;Performance indicators;Organizational behavior;Organizational change;Start-ups;Personal growth and transformation
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