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商品編號: 198SMU 出版日期: 2025/05/13 作者姓名: Tuli, Kapil;Mittal, Sheetal 商品類別: Marketing 商品規格: 15p 再版日期: 地域: India 產業: Fintech industry 個案年度: -
商品敘述:
Set in 2024, this case illustrates the journey of indigenous payment networks in emerging markets and their ability to disrupt the global payment industry dominated by Visa and Mastercard. With cards usage having surged during the COVID-19 pandemic, and were expected to continue to grow, the duo''s stronghold in the market appeared to be unshakeable. However, the payments landscape was in the throes of a massive transformation, presenting considerable challenges to the legacy networks'' business model. The primary disruption stemmed from innovation in payment technology leading to growing competition from digital solutions that were cheaper, offered real-time payments, and could bypass legacy players'' rails. The other disruption was from governments seeking a greater control over a country''s payment industry to drive financial inclusion, lower costs, and provide a fairer distribution of payments revenue. This had resulted in the emergence of national payment networks and government policies favouring domestic players. In India, United Payment Interface (UPI) and RuPay payment networks were fast gaining prominence. In 2022-2023, UPI processed over 83.7 billion transactions worth US$1.7 trillion, surpassing the usage of both credit and debit cards in terms of volume and value in the country, while the number of RuPay card transactions at point of sale (POS) and e-commerce had doubled to 1.3 billion in five years. Moreover, they were expanding their global reach. As digital advancements and regulatory initiatives gathered steam in developing countries, Visa and Mastercard were under pressure to reduce their card fees and margins to remain competitive. This also had a ripple effect in their domestic markets. How should the legacy players proceed in their face off with national networks armed with nimble business models, cutting edge technology and government support that were redefining the payments industry?
涵蓋領域:
Competitive strategy;Customer-centricity;Digital transformation;Disruptive innovation;Emerging technologies;Fintech;Social media
相關資料:
, (199SMU), p, by Kapil Tuli, Sheetal Mittal
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